DentaQuest Phone Numbers and Emails

Toll-Free Number:

  • (888) 278-7310
    General Member Services

Fraud:

  • (800) 237-9139

Headquarters:

  • (800) 417-7140

Hearing Impaired Line:

  • (800) 466-7566

Provider Relations:

  • (800) 341-8478

Utilization Management:

  • (800) 294-9650
  • (800) 451-1249
    Toll Free
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DentaQuest Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call DentaQuest is 8882787310. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.

  • Be prepared for the call as DentaQuest may ask you for the following information to identify you as a customer: email, phone number or address.

View full overview ›

How to Contact DentaQuest Customer Service?

Most Popular Number:

(888) 278-7310
General Member Services
Total calls: 89 Issues resolved: 3 Last call: Jul 19, 2024

The DentaQuest customer service number, which members can use for detailed directories by state and plan is 1-888-278-7310. The telephone number of Dental Care Plus Group Member Services is 1-800-367-9466. The Hearing impaired line of DentaQuest customer care is accessible at support number 800-466-7566.
To get information on general questions, call DentaQuest phone number 1-800-417-7140. In questions regarding utilization management, use the DentaQuest phone number - 1-800-294-9650. In case you call the wrong telephone, the specialists will redirect you to the right DentaQuest customer support phone number. Visitors can review phone numbers and other ways to contact the support team on the official DentsQuest website.

DentaQuest address is 96 Worcester Street, Wellesley Hills, Massachusetts 02481. The headquarters of the DentaQuest company is the place where all managing departments act and make business decisions. DentaQuest mailing address does not match the corporate address.
For financial information, clients can write to address: PO Box 1154 Milwaukee, WI, 53201-1154. To reach customer support, people cannot use the address for correspondence, but DentaQuest email, which works 24/7. When email responses take too long, try to call via the support numbers or use the DentaQuest support chat.

DentaQuest business hours are from 10 a.m. to 7p.m. CST every day. The DentaQuest contact team does not work on Saturdays and Sundays. Clients can write about problems or requirements for assistance without time limits during the working hours .
The phone number is working during the business hours. The email address requests are considered from 10 a.m. to 7 p.m. CST. The online chat is available 24/7. Business hours can be changed periodically, so it is better to check from time to time on the website.

PissedConsumer Club

Contact Information

DentaQuest Website:

DentaQuest Help Center:

Corporate Office Address:

DentaQuest
465 Medford Street
Boston, Massachusetts 02129-1454
United States

Fax:

+1 (800) 936 0913

DentaQuest Rating Based on 5 Reviews

Rating details

2.3
more details
Reliability
Website
Location
Price Affordability

Rating stats

Rating trend

Summary of DentaQuest Customer Service Calls

88 TOTAL
CALLS
01:43 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DentaQuest?

Request for Information Question:

  • “I need approval for my dental appointment”
  • “To find out about my premium”
  • “Need to find out my plan”

Payments and Charges Question:

  • “Pay Bill”
  • “Reimbursement request form”
  • “Billing questions”

Product/ Service Question:

  • “Asking if New Hampshire has any dental place that is available that accepts Denta Quest insurance”
  • “Insurance”
  • “Finding out if I have dental through which I think I do but not working”

Activation/ Cancellation Question:

  • “Cancel membership”
  • “Reactivate my insurance”
  • “To cancel services starting January 1st 2021”

Account Question:

  • “Unable to log in account”

Cards Question:

  • “Need new DentaQuest card and list of dentists”
  • “Need new DentaQuest card”

Staff Question:

  • “Setup services”
  • “Unsatisfied with service from dentist”

Other Question:

  • “Tooth pain”
  • “Itemized reciept of where my 4000 went to.”
  • “Claims”

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